A Consumer Complaint Online,
customer
complaint or
Grahak
complaints is "an expression of dissatisfaction on a consumer's behalf
to a responsible party" (London, 1980). It can also be described in a
positive sense as a report from a consumer providing documentation about a
problem with a product or service.
In fact, some modern business consultants urge businesses to view
customer complaints as a gift.
Way to Register your
Complaints
- Website. The government runs
a portal called the Consumer Online Resource and
Empowerment Centre
- Registration. To lodge a complaint,
the consumer has to first register on the site.
- Lodging a complaint.
A complaint can be filed against any registered brand or
service provider.
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